Terms of service

1. Agreement to these Terms

By accessing or using Artelectio (the “Service”), creating an account, joining a studio, publishing a client link, or purchasing a plan or pack, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. About the operator

The Service is operated by Individual Entrepreneur Oleg Beshentsev, trading as Artelectio. We are an individual entrepreneur registered in Georgia (the country). The registered address below is for formal notices; day-to-day support uses the email listed.

3. What Artelectio is

Artelectio is a studio software service for selecting artwork for walls: libraries, shortlists, client share links, optional AR wall previews, notes from clients, and decision PDFs.

Artelectio is not an art marketplace and is not a party to any agreement between a designer/studio and a client, artist, or gallery about buying, renting, or displaying artwork. We do not hold escrow for artwork payments.

4. Accounts, studios, and team

You create an account and a studio. A studio may invite members and project guests as the product allows. The studio owner is responsible for billing, seats, and content uploaded to that studio.

You must provide accurate account information and keep credentials secure. We may suspend accounts that abuse the Service or violate these Terms.

5. Client links, notes, and artist requests

When you publish a client link, recipients may view shortlisted works and leave a name and short note. Those notes are stored for your studio’s decision process.

Artist material request links let an artist upload files for your library. You are responsible for having permission to invite them and to use the materials they provide.

Optional AR try-on runs on the viewer’s device. We do not receive or store room photos from the AR session.

6. Plans, packs, and decision credits

The Service may offer a free first decision cycle, subscriptions (for example Workspace or Agency), and packs of decision credits. One decision credit typically covers one decision cycle on a wall, as described in-product.

A decision cycle starts when you first publish a client voting link for that wall, or — if you never publish a link — when you confirm a final selection (or otherwise complete the billable decision for that wall). Previewing a Decision PDF without confirming does not consume a credit.

Pack credits expire as stated at purchase (commonly twelve months). Unused credits are not an entitlement to cash unless required by law or our Refund policy.

Prices, plan limits, and features are shown at checkout and may change for future purchases.

7. Payment providers — Paddle and PayPal

Paid plans and packs are processed by the payment provider configured for your region and checkout:

• Paddle. When you check out with Paddle, Paddle is the Merchant of Record (seller of record) for that purchase. Paddle handles the sale, applicable VAT or sales tax collection, invoicing for that transaction, and related payment compliance. Your contract for that purchase is with Paddle under Paddle’s Buyer Terms, in addition to these Terms for use of the Service.
• PayPal. When you check out with PayPal, Individual Entrepreneur Oleg Beshentsev is the seller of the subscription or pack. PayPal is the payment processor. These Terms and our Refund Policy govern that purchase, subject to applicable law and PayPal’s rules.

Only one primary billing provider is offered in the product at a time. Local “simulate” checkouts in development or test environments are not real charges.

8. Taxes

For Paddle checkouts, Paddle calculates and collects applicable indirect taxes as Merchant of Record. For PayPal checkouts, taxes may apply as required by law and as shown at checkout. You remain responsible for your own income and other taxes on your business.

9. Refunds

Refunds and cancellations are described in our Refund policy. By purchasing, you also agree to that policy.

10. Acceptable use

You agree not to misuse the Service, including: uploading unlawful or infringing content; attempting to access other studios’ data; abusing share links; scraping; malware; or using the Service to send spam. You grant us a license to host and process content you upload as needed to operate the Service.

11. Intellectual property

We own the Service software, branding, and documentation. You retain rights to content you upload (artwork images, wall photos, notes). You represent that you have rights to upload and use that content in the Service.

12. Disclaimers

The Service is provided “as is” and “as available”. AR previews, color matching, and PDFs are tools to support decisions; they are not a guarantee of fit, color accuracy, print quality, or client outcome. We do not provide legal, design, or art-advisory advice.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the Service.

Our total liability for claims arising out of these Terms or the Service will not exceed the greater of (a) amounts you paid us for the Service in the twelve months before the claim, or (b) one hundred US dollars (US $100), except where liability cannot be limited by law.

14. Indemnity

You will defend and indemnify us against claims arising from your content, your use of client or artist data, your violation of these Terms, or your violation of law, except to the extent caused by our gross negligence or willful misconduct.

15. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach, risk, or operational reasons. Provisions that by nature should survive (fees owed, disclaimers, liability limits, indemnity, governing law) survive termination.

16. Governing law and changes

The Service is offered worldwide. These Terms are governed by the laws of Georgia (the country), where the operator is registered, without regard to conflict-of-law rules, except where mandatory consumer law in your jurisdiction provides otherwise.

We may update these Terms. We will post the revised version with a new “Last updated” date. Continued use after the effective date constitutes acceptance where permitted by law.

The English version of these Terms controls if translations differ.

17. Dispute resolution

Informal resolution first. Before starting a court proceeding, you agree to attempt to resolve disputes in good faith for at least 15 days after written notice.

Courts. If informal resolution fails, disputes may be brought in the courts of Georgia (the country), unless mandatory law in your jurisdiction provides otherwise.

18. Privacy and contact

Our Privacy policy describes how we handle personal data. Cookie use is described in our Cookies.

Questions: hello@artelectio.com.