Privacy policy

1. Who we are

This Privacy Policy explains how Individual Entrepreneur Oleg Beshentsev (“Artelectio”, “we”) processes personal data when you use the Artelectio Service.

2. Scope

This Policy covers the Artelectio product on artelectio.com (and related hosts). It does not cover websites of Paddle, PayPal, Google, or other third parties you reach through us.

3. Data we process

• Account data: email, password (hashed) or Google sign-in identifiers, studio name, locale preferences.
• Studio content: project and wall details, artwork images and metadata, palettes, shortlists, decision PDFs, activity events.
• Client share: voter name and note text submitted on a client link; technical logs needed to operate the link (for example IP for abuse protection).
• Artist requests: artist name and email, uploaded files, request status.
• Billing: plan status, credit balances, provider customer/subscription identifiers. Card details are handled by Paddle or PayPal — we do not store full card numbers.
• AR try-on: we process 3D preview assets for works you upload. Room/camera capture for AR stays on the viewer’s device; we do not save room photos from AR sessions.
• Usage / diagnostics: server logs, security events, and optional analytics cookies if you consent (see Cookies).

4. Why we process data

We process data to provide and secure the Service, authenticate users, run client links and artist uploads, fulfill purchases, send transactional email (invites, voting reminders, billing notices), improve reliability, and comply with law.

Where GDPR or similar laws apply, our bases include contract performance, legitimate interests (security, product improvement), consent (optional analytics), and legal obligation.

5. Processors and sharing

We use service providers to operate the Service, for example: hosting and storage, email delivery, Google (sign-in, optional analytics), Paddle (Merchant of Record checkouts and tax), and PayPal (payment processing when that provider is active).

We do not sell personal data. We may disclose data if required by law or to protect rights, safety, or the Service.

6. Retention

We keep account and studio data while the account is active and for a reasonable period afterward for backups, disputes, and legal requirements. Billing records may be kept longer as required for tax and accounting. You may request deletion of your account; some residual records may remain where law requires.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing, and to withdraw consent for optional cookies. Contact hello@artelectio.com.

If you believe we process your data in breach of applicable law, you have the right to lodge a complaint with the data protection authority in your country. In France this is the Commission nationale de l’informatique et des libertés (CNIL): cnil.fr. We encourage you to contact us first so we can try to resolve the issue.

Studio owners control content and client notes for their studio. Clients who leave a note on a share link should contact the studio that sent the link for corrections where appropriate; we can assist the studio on verified requests.

8. International transfers

We and our processors may process data in Georgia, the United States, the European Union, or other countries where providers operate. Where required, we use appropriate safeguards for cross-border transfers.

9. Children

The Service is not directed to children under 16 (or the minimum age in your jurisdiction). Do not create an account for a child.

10. Changes

We may update this Policy and will revise the “Last updated” date. Material changes may be announced in-product or by email where appropriate.

The English version controls if translations differ.

11. Contact

Privacy questions: hello@artelectio.com.

Related: Terms of service · Cookies · Refund policy.