Guides

Packs and subscriptions

Credits, expiry, and what happens when you upgrade to Workspace.

Decision packs

Pack · 3 or Pack · 10 — one invoice, Workspace features, no white-label.
Unused credits expire 12 months after purchase.
On an approved pack refund, remaining unused credits are voided.

Pack → subscription

Limits do not stack. When you start a subscription while pack credits remain, each unused credit becomes 30 days of Workspace on top of the first billing period. The pack balance is then cleared.

3 unused credits → about 90 extra days of Workspace.
0 unused credits → subscription dates only; nothing to convert.

When access ends

Projects and library stay read-only for at least 90 days with export.
Client links already sent keep working until voting closes.